Powerful Conversations*
(For individuals, teams, groups and organizations)
Saying the ‘hard truth’ is a major communication skill leaders want to master. It is not difficult to communicate well when we are feeling great. But in stressful situations, all kinds of communication breakdown can occur:
- Giving a critical performance review;
- Saying no to someone;
- Confronting disrespectful behavior;
- Asking for your needs to be met.
We all must deal with difficult conversations at work and at home. We sometimes attempt them; we often avoid them. The challenge in communication is that everyone has a different picture of reality based on different perspectives, information and perceptions.
Coaching Designs International helps you develop a process to facilitate these conversations. Depending upon your situation, you may wish to participate in a Reconciliation Process if your communication involves a team or group of people.
Coaching takes you through a discovery process so you can go beyond your assumptions:
- Learn how to initiate a difficult conversation based on a neutral story;
- Say anything - with the appropriate language and intention;
- Make a conscious choice to be generous and compassionate to create a space for dialogue;
- Move toward the best possible outcome.
*We would like to give credit for some concepts and short excerpts taken from the book “Difficult Conversations, How To Discuss What Matters Most”, by Douglas Stone, Bruce Patton, Sheila Heen.
Would you like assistance in expressing your truth? Please contact us.